Privacy Policy

We at Inveno AG take the protection of your personal data very seriously. Personal data means all data with which you can be personally identified.

We treat your data confidentially and in accordance with the legal data protection regulations.
When using this website, various personal data are collected.

The following data protection information gives you an overview of the purposes for which we collect your data and how we ensure or guarantee the protection of your data.

Data protection information

1. Name and contact details of the responsible parties

This data protection notice applies to data processing by:

Inveno GmbH
Peter-Krauseneck-Strasse 16
79618 Rheinfelden

Management: Simon Gfeller
Telephone number: +49 7623 460 94 17
E-mail: info@inveno-shop.de

2. Processing of personal data

Visiting our website
By visiting our website, data is automatically collected by our IT systems. This is mainly technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.
Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

Personal data such as name, address, telephone number, e-mail address or other identifying information is not collected. We will only collect this data if you provide it to us voluntarily, for example by sending us an e-mail.
Accordingly, you may visit our website without providing any personal information.
We reserve the right to anonymize the data you provide, to store it in aggregated form and, if necessary, to combine it with other data in order to compile anonymous statistics (e.g. on the number of visitors).

If you contact us by e-mail, the data you provide will be stored automatically. We process your personal data exclusively for answering your inquiries and for the case of follow-up questions, or they are stored with us for further contact with you.

We point out that data transmission on the Internet, for example, when communicating by e-mail, security gaps and therefore a complete protection of data against access by third parties, can not be guaranteed by our side.

We host the content of our website with the following providers: Shopify Provider is Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (hereinafter "Shopify"). Shopify a tool for creating and hosting websites. When you visit our website, Shopify collects your IP address as well as information about the terminal device you are using and your browser. Shopify is also used to analyze visitor numbers, visitor sources, and customer behavior, as well as to compile user statistics. When you make a purchase on our website, Shopify also collects your name, email address, shipping and billing addresses, payment information, and other data related to the purchase (e.g., phone number, amount of sales made, etc.). For analytics, Shopify stores cookies in your browser.

3. Storage, use and processing of your data

We use, process and store your personal data to fulfill your requests, such as to answer your inquiries (contact form or chat function), to process orders as well as to prepare, negotiate, process and fulfill contracts and to send you certain information.
Your data will only be passed on on the basis of contractual agreements.

4. eCommerce and payment providers

Processing of customer and contract data
We collect, process and use personal and contractual data for the purpose of establishing, defining the content of and amending our contractual relationships. We collect, process and use personal data about the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill the user. The collected customer data will be deleted after completion of the order or termination of the business relationship and expiration of any existing legal retention periods. Legal retention periods remain unaffected.

Data transfer upon conclusion of the contract for online stores, dealers and shipment of goods
If you order goods from us, we will pass on your personal data to the transport company entrusted with delivery and to the payment service provider entrusted with payment processing. Only such data is released that the respective service provider requires to fulfill its task.

Payment services
We integrate payment services from third-party companies on our website. When you make a purchase from us, your payment data (e.g. name, payment amount, account details, credit card number) are processed by the payment service provider for the purpose of payment processing. For these transactions, the respective contract and data protection provisions of the respective providers apply.

5. Your rights regarding the processing of your personal data

To exercise your rights, please contact the responsible office at Inveno GmbH.
In this regard, an informal communication by e-mail to info@inveno-shop.de will suffice.

a) Right to information

You have the right to request information about your personal data processed by us.
You can request the following as part of your data subject rights:

• Information about the purposes of processing and categories of personal data.
• Categories of recipients to whom your personal data has been or will be disclosed
• Storage period
• Existence of a right to rectification, erasure, restriction of processing or objection
• Existence of a right of appeal to a supervisory authority
  
• Origin of your data, if it was not collected by us
• Existence of automated decision-making, including profiling

b) Right to rectification

You have the right to have inaccurate or incomplete personal data corrected without delay.

c) Right to erasure ("right to be forgotten")

You have the right to immediate erasure ("right to be forgotten") of your personal data if, for example, the purpose of the processing is no longer necessary, upon withdrawal of consent or if there is no legal basis.

d) Right to restriction of processing

You have the right to restrict the processing of your personal data if, for example, the accuracy of the data is disputed, the processing is unlawful and you object to the deletion and instead request the restriction of use, provided that we no longer need it for the purposes of processing but require it on your part for the assertion, exercise or defense of legal claims or an objection to the processing has been lodged.

f) Right of objection

You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation.

Your data will no longer be processed after a revocation, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

Furthermore, you may object to the processing of your personal data for the purpose of direct marketing at any time.
The lawfulness of the data processing carried out until the revocation remains unaffected.

g) Right in case of automated decisions including profiling.

You have the right not to be subjected to a decision based exclusively on automated processing - including profiling - which produces a legal effect vis-à-vis you or similarly significantly affects you. This means that you have the right to question this decision and, if necessary, to have it rectified.

6. Protection of your data when visiting our website

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

7. Data collection on our website

a) Server-Log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP-Adress
• Visited pages (sub-pages)

This data cannot be assigned to a specific person.

It is not possible for us to draw conclusions about your identity. The log file data is always stored separately from other personal data.

We process this data to deliver the content of our website and to ensure the functionality of our information technology systems, to optimize our website and to evaluate system security and stability.

This data is not merged with other data sources.

We have a legitimate interest in ensuring the error-free presentation and security of our Internet presence.

8. Analysis tools and tools from third parties

a) Cookies

We use so-called cookies on our website. Cookies are small text files that are stored on your terminal device and saved by your browser. They serve to make the offer on this website more user-friendly, effective and secure.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping cart function, registration) are processed on the basis of legitimate interest. We as the website operator have a legitimate interest in storing cookies for the technically error-free and optimized provision of our services. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, they are treated separately in this privacy policy.

b) Google Tag Manager

This website uses the Google Tag Manager, which is offered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
The Google Tag Manager is a tool that can be used to integrate tracking or statistical tools and other technologies on this website. No user profiles are created by the Google Tag Manager, it does not store cookies and does not perform any independent analyses. It is used for the administration and playout of the tools integrated via it. It records your IP address, which is transmitted to the parent company Google in the United States.

c) Google Analytics

Our website uses Google Analytics, a service provided by Google Ireland Ltd (Google Building Gordon House, Barrow St, Dublin 4, Ireland). Google uses cookies that are stored on your device and enable an analysis of website usage. The information generated by the cookie about your use of the website will normally be transmitted to and stored by Google on servers in the United States.

d) Meta Pixel

Our website uses the visitor action pixel from Facebook (Meta Platforms Ireland Ltd., Harbour 4, Grand Canal Quay, Grand Canal Bridge, Dublin 2, Ireland) for conversion measurement. Meta Pixel allows us to track your behavior after you have been redirected to our website by clicking on a Facebook ad. The data collected is anonymous for us as the operator of this website and therefore does not allow us to draw any conclusions about you personally.

e) Instagram

We use the, Instagram button embedded in our pages only as a hyperlink to our Instagram page. A direct integration of Instagram content, in our pages does not take place. If you click on the Instagram button while logged into your Instagram account, Instagram can associate the visit to our pages with your user account. We would like to point out that we, as the provider of the Instagram page, have no knowledge of the content of the transmitted data or its use by Instagram.
For more information, please refer to the privacy policy of Instagram at https://help.instagram.com/519522125107875/?helpref=hc_fnav.
If you do not want Instagram to be able to assign the visit to our pages to your user account, please log out of your user account.

f) Facebook

We use the facebook button embedded in our pages only as a hyperlink to our facebook page. If you click on the button while you are logged into your facebook account, facebook can assign the visit to our pages to your user account. We would like to point out that we, as the provider of the facebook fan page, have no knowledge of the content of the transmitted data or its use by facebook.
For more information, please refer to the privacy information of facebook at https://de-de.facebook.com/policy.php.
If you do not want facebook to be able to assign the visit to our pages to your user account, please log out of your user account. 

g) Youtube

YouTube allows content published on youtube.com to be embedded directly into websites. The cookies are used to collect visited websites and detailed statistics about user behavior. This data can be linked to the data of users logged in on youtube.com and google.com. If you do not want Youtube to be able to associate the visit to our pages with your user account, please log out of your user account.

9. Note on data transfer to the USA

Among other things, tools from companies based in the USA are integrated on our website. If these tools are active, your personal data may be passed on to the US servers of the respective companies. We would like to point out that the USA is not a safe third country in the sense of EU data protection law. US companies are obliged to hand over personal data to security authorities without you as a data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. intelligence services) process, evaluate and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.

 

10. Up-to-dateness and amendment of the data protection information

The data protection information was adjusted in August 2023 and corresponds to the current status. We reserve the right to adapt this data protection information accordingly in the event of changes.